Water Coolers
Why choose Eden Springs
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Right Solution for your Business & Home
We offer a versatile range of water solutions, including mains-fed and bottled water coolers, available in tabletop and free-standing models to suit any space.
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Maintenance Included
Our dedicated team of in-house technicians are on-hand to help. We have nationwide coverage to minimise any downtime, so your business can continue operating without disruption.
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First-class Customer Service
9/10 of our customers rate our-service as excellent! Getting in touch with our dedicated UK-based call centre is easy through online chat, telephone or via online client area - My Eden.
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Free Delivery & Installation
We offer free delivery and professional installation as well as regular sanitisation carried out by certified cooler experts at a date and time that suits you.
FAQ's
How do I order online?
If you have been set up with a MyEden account you can place orders for water & cups online within the client area.
Simply go to Catalog, select the items you would like to order and checkout.
If you have not yet been set up with access to MyEden, please contact customer service and we will be happy to arrange this for you.
What do I do if my water cooler is broken?
Our handy support page has a number of videos with quick solutions you can complete yourself! Please try these before contacting our customer service team.
If however those solutions do not resolve your issue, please contact our customer service team on 0800 011 4531 or at edensprings.co.uk/contact and we will be happy to support with your machine.
How do I contact customer service?
Contact our excellent customer service team on 0800 011 4531 or at edensprings.co.uk/contact
We will be happy to help with your query!
What do I do with my empty bottles?
If you have ordered as a business customer, we will swap out your empties during your next delivery, replacing your empty bottles with full ones!
They will then be returned to our bottling plant, sanitised and refilled up to 50 times in its life cycle, finally being recycled into something new when they are unfit to be used again.
If you have ordered from our HydraHub site, your bottles can be recycled in your home recycling. Simply crush down the bottles with your foot and they're ready to be made into something new!
Can I fix my water cooler myself?
Yes! We have a number of simple solutions you can watch on our support page; try these before contacting our customer service team.
If however those solutions do not resolve your issue, please contact our customer service team on 0800 011 4531 or at edensprings.co.uk/contact and we will be happy to support with your machine.
How can I get copy invoices?
If you have been set up with a MyEden account you can easily view your invoices in the client area of our website. Simply go to your My Documents section and you should see your invoices and delivery notes.
If you have any issues viewing your invoices on MyEden or would like to be set up with a MyEden account, please contact our customer service team at 0800 011 4531 or at edensprings.co.uk/contact and we will be happy to help!
If you have not been set up with access to MyEden your invoices will be emailed to you when they are issued. Please feel free to contact our customer service team using the information above if you have any further queries.
How do I pay?
There are two easy ways to pay your bill, you can either pay online at edensprings.co.uk/invoice-payments or you can pay over the phone by calling customer service on 0800 011 4531
Where does the water come from?
We have two sources in the UK, one in Scotland in Lochwinnoch Renfrewshire and one in West Hyde, Hertfordshire. Our water is drawn from natural sources deep under the ground, to assure you of drinking superior-quality, 'single origin' water, free from chlorine and harmful impurities. Our water is drawn from natural sources deep under the ground, to assure you of drinking superior-quality, \'single origin\' water, free from chlorine and harmful impurities.
How do I clean my machine?
While a member of the Eden team will come out to complete your regular sanitisation, you are still responsible for cleaning the machine in the meantime.
Think of the sanitisation as a deep clean for your machine that is completed every few months, whereas a weekly clean of the outside is recommended to ensure the machine is kept hygienic. To clean your cooler, first remove the drip tray and cup holder and wash in warm, soapy water. Use a kitchen cleaner spray and damp cloth to wipe the cooler body. Finally use a paper wipe with antibacterial spray (or a sanitiser wipe) to sanitise the dispense area (nozzles and finger- touch surfaces)- don't clean this with the same cloth you use on the rest of the cooler!
Which water cooler would be best for my office?
There are a number of ways which we determine the best machine for you, first is whether you have a bottled machine or mains-fed machine. An easy way to determine this is to look around the office or room you would like the cooler in and check if there is a water pipe available.
If the answer is yes, a mains-fed machine may be right for you. The benefits of a mains fed cooler is that once it's installed, it's a simple no hassle machine, no need to arrange water deliveries and you can enjoy refreshing, filtered water every day.
Simply head to our get a quote page and a member of our team will soon be in touch to run you through our amazing range of mains fed machines ideal for your needs!
If the answer is no, a bottle-fed machine looks like the solution you need. A bottle-fed machine has the benefit of being plugged in anywhere, and you don't need to wait to have the machine installed! Simply plug in, remove the sticky tab from your bottle and load onto the machine.
If you would like to take a look at our range of bottle-fed coolers please submit your details to our get a quote page and a member of our team will be happy to run you through our range & expected water consumption.
Difference Between a Bottled Water Cooler and Filter Cooler
Our product range includes both bottled water and mains fed coolers. We can assist you on choosing the cooler that best suits your needs. However, to have a better understanding of our available options, take a look at the difference between the two types of coolers.
Office Water Coolers in the UK - Drinking Water Dispensers
Are you looking for a sustainable solution in potable water for your employees or clients? Look no further, we have a great selection of office water dispensers to choose from. Eden Springs is a company focused on offering fresh, pure and potable water for workplaces around the country.
Why Order Eden Water to Your Office
- Free shipping and installation
- Delivery within 2-5 days
- Naturally sourced water
- The best price
- Quick and easy online ordering process
- Safe payment methods
- No bottle deposit
- No minimum period
Why to Rent or Buy a Water Cooler for the Office?
All workplaces should have a source of pure drinking pure water to keep employees hydrated all the time. As good hydration has been proven to boost productivity. Here are some advantages of renting or buying a water cooler from us:
- Pure water in your office: Our water dispensers provide you with purified, high-quality and great-tasting water.
- 100% professional service: At Eden, we serve businesses after carefully understanding their needs. Therefore, we will do our best to provide you with the best possible solution to all the drinking water needs in the office. Quick installation: We will carefully install every water dispenser in your office. Our goal is to install them in a quick, simple way to avoid disruption in your workplace.
- National delivery: We operate throughout the mainland UK. Get your water dispenser delivered regardless of the type of business or location.
- Environmental protection: Working with Eden is working to protect our planet - our company always seeks to use resources responsibly, fulfilling our environmental commitment. We have Carbon neutrality certifications with which we compensate our CO2 emissions.
Bottled Water Coolers
Eden Springs is a market leader in drinking water solutions for companies. We offer high-quality bottled water coolers, guaranteed by the ISO 9001: 2015 certificate. Our water is drawn from natural sources carefully selected by our group of experts. We can attest that our water sources are located in protected areas and away from any kind of pollution.
This assures you that you will enjoy superior-quality, ‘single origin’ water, free from chlorine and harmful impurities. Our water is given an extra assurance of hygienic quality by treatment with ozone, a natural and powerful disinfectant which leaves only oxygen behind- no harmful residues, or unpleasant tastes or odours.
Plumbed-In Water Coolers (Mains-Fed)
If you have access to drinking water in your office, you can opt for water coolers that are connected to your building's water network. It is an ideal solution to provide high-quality water for every worker, and all you pay is a small rental fee. Our water dispensers will be connected to your water network, and thanks to their powerful filters you can drink fresh-tasting water, free from unpleasant impurities, tastes and odours.
Difference Between a Bottled Water Cooler and Filtered Water Cooler
Our product range includes both bottled water and mains-fed coolers. We can assist you in choosing the water cooler that best suits your needs. However, to have a better understanding of our available options, take a look at the difference between the two types of water dispensers.
Proven by over 2,000 Excellent Reviews