Reliable Bottled Water Delivery
Enjoy hassle-free water solutions with scheduled installation, delivery, and maintenance. We’re committed to meeting all your bottled water needs across the UK.
Your Coffee Machine Solution
Why choose Eden Springs
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Naturally Sourced Water
Locally sourced, fine bottled water with high quality standards and constant quality controls.
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Chilled Filtered Water
Our models feature multiple types of water including chilled water on demand, offering you the flexibility to choose the solution that best meets your needs.
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Easy Installation
Easy to install and set up. You only need a plug socket. No mains connections required.
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Fully Recyclable Bottles
Bottled water coolers are the perfect choice for reducing your plastic consumption - when returned, we refill and reuse our bottles several times before recycling them.
Reliable Water Delivery Services across the UK
Eden Springs is a leading water delivery company dedicated to providing innovative and convenient water solutions across the UK. Whether for homes or offices, we ensure the consistent delivery of high-quality potable water, helping you stay hydrated and healthy every day.
Our comprehensive water delivery service includes professional installation of premium water dispensers tailored to your needs. We offer scheduled, reliable deliveries so you never run out of fresh drinking water, making hydration effortless for your family or team. Additionally, our expert sanitisation services maintain the highest hygiene standards, ensuring every drop is clean and safe.
With Eden Springs, you can enjoy peace of mind knowing that you are supplying your loved ones and colleagues with some of the purest, best-tasting water available. Our modern dispensers are designed for ease of use and efficiency, supporting healthier lifestyles at home and in the workplace.
Enjoy Great Tasting Water in Your Office
Experience the convenience and freshness of great tasting water delivered directly to your office with Eden Springs. Our professional water services include recyclable, returnable bottled water deliveries designed to keep your workplace hydrated sustainably and efficiently.
Eden Springs offers an all-inclusive water cooler service — from delivery and expert installation to ongoing maintenance and servicing options. This ensures you always have access to clean, refreshing water without any hassle.
By choosing Eden Springs as your bottled water supplier, you guarantee pure, healthy water delivered straight to your doorstep. We are committed to quality and sustainability, providing environmentally friendly solutions with recyclable bottles to help reduce waste.
Our ISO 9001:2015 certification demonstrates our dedication to the highest standards, so you can trust that you receive top-quality products and services every time. Keep your team refreshed and productive with Eden Springs’ reliable water solutions.
FAQ's
How do I order online?
If you have been set up with a MyEden account you can place orders for water & cups online within the client area.
Simply go to Catalog, select the items you would like to order and checkout.
If you have not yet been set up with access to MyEden, please contact customer service and we will be happy to arrange this for you.
What do I do if my water cooler is broken?
Our handy support page has a number of videos with quick solutions you can complete yourself! Please try these before contacting our customer service team
If however those solutions do not resolve your issue, please contact our customer service team on 0800 011 4531 or at edensprings.co.uk/contact and we will be happy to support with your machine.
How do I contact customer service?
Contact our excellent customer service team on 0800 011 4531 or at edensprings.co.uk/contact
We will be happy to help with your query!
What do I do with my empty bottles?
If you have ordered as a business customer, we will swap out your empties during your next delivery, replacing your empty bottles with full ones!
They will then be returned to our bottling plant, sanitised and refilled up to 50 times in its life cycle, finally being recycled into something new when they are unfit to be used again.
If you have ordered from our HydraHub site, your bottles can be recycled in your home recycling. Simply crush down the bottles with your foot and they're ready to be made into something new!
Can I fix my water cooler myself?
Yes! We have a number of simple solutions you can try in our FAQs section, try these before contacting our customer service team.
If however those solutions do not resolve your issue, please contact our customer service team on 0800 011 4531 or at edensprings.co.uk/contact and we will be happy to support with your machine.
How can I get copy invoices?
If you have been set up with a MyEden account you can easily view your invoices in the client area of our website. Simply go to your My Documents section and you should see your invoices and delivery notes.
If you have any issues viewing your invoices on MyEden or would like to be set up with a MyEden account, please contact our customer service team at 0800 011 4531 or at edensprings.co.uk/contact and we will be happy to help!
If you have not been set up with access to MyEden your invoices will be emailed to you when they are issued. Please feel free to contact our customer service team using the information above if you have any further queries.
How do I pay?
There are two easy ways to pay your bill, you can either pay online at edensprings.co.uk/invoice-payments or you can pay over the phone by calling customer service on 0800 011 4531
Where does the water come from?
We have two sources in the UK, one in Scotland in Lochwinnoch Renfrewshire and one in West Hyde, Hertfordshire.
Our water is sourced via borehole which is a long pipe that goes deep into the ground to source the best quality water for your coolers.
When many of us think of water, we often imagine natural springs or waterfalls high up in mountains, however the best quality water actually comes from deep underground where it can be naturally filtered through the earth, ensuring it tastes great and is as clean as possible!
We also test our water 3 times a day to triple check it is safe. Our water only leaves our bottling plant once tests have been completed.
How do I clean my machine?
While a member of the Eden team will come out to complete your regular sanitisation, you are still responsible for cleaning the machine in the meantime.
Think of the sanitisation as a deep clean for your machine that is completed every few months, whereas a weekly clean is recommended to ensure the machine is kept hygienic.
We recommend using a damp cloth and anti-bacterial spray to clean the outside of the cooler, remove the drip tray and cup holder and wash with soap & warm water, the same way you might clean your dishes at home.
Which water cooler would be best for my office?
There are a number of ways which we determine the best machine for you, first is whether you have a bottled machine or mains-fed machine. An easy way to determine this is to look around the office or room you would like the cooler in and check if there is a water pipe available.
If the answer is yes, a mains-fed machine may be right for you. The benefits of a mains fed cooler is that once it's installed, it's a simple no hassle machine, no need to arrange water deliveries and you can enjoy refreshing, filtered water every day.
Simply head to our get a quote page and a member of our team will soon be in touch to run you through our amazing range of mains fed machines ideal for your needs!
If the answer is no, a bottle-fed machine looks like the solution you need. A bottle-fed machine has the benefit of being plugged in anywhere, and you don't need to wait to have the machine installed! Simply plug in, remove the sticky tab from your bottle and load onto the machine.
If you would like to take a look at our range of bottle-fed coolers please submit your details to our get a quote page and a member of our team will be happy to run you through our range & expected water consumption.
Tailored Water Delivery Solutions for Your Needs
At Eden Springs, we understand that every customer’s water consumption needs are unique. That’s why we tailor our bottled water delivery service to perfectly match your requirements, offering flexibility and reliability that adapts whenever you need it. Our goal is to provide you with the best possible service, keeping your hydration needs covered effortlessly.
Our comprehensive water delivery service includes:
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Free delivery to your location, ensuring convenience without extra cost
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Flexible delivery schedules available daily, weekly, or monthly to suit your preferences
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Professional disinfection and maintenance of water dispensers to guarantee hygiene and safety
Choose Eden Springs for a flexible, professional water service that puts your satisfaction and wellbeing first.
Sustainable Water Solutions with Recycled Plastic Bottles
At Eden Springs, we are deeply committed to protecting the environment and continuously seek innovative ways to enhance our sustainability efforts. For over 10 years, we have proudly maintained our carbon neutral certification, demonstrating our dedication to reducing the environmental impact of our business operations.
Our eco-friendly approach extends to our water delivery system, where we use returnable plastic bottles that can be reused up to 50 times before being responsibly recycled. This significantly reduces plastic waste and conserves valuable resources, making Eden Springs a greener choice for your bottled water needs.
By choosing Eden Springs, you’re not only providing high-quality drinking water for your office or workplace but also supporting a company that prioritises sustainability. Our recyclable and reusable bottles help minimise landfill waste and promote a circular economy.
Customer Service: Here to Support You Every Step of the Way
At Eden Springs, we genuinely care about our customers and are committed to providing exceptional support whenever you need it. Whether you have questions about your water delivery, need assistance with your dispenser, or want to update your service plan, our dedicated customer service team is ready to help.
Our goal is to make your experience seamless and hassle-free, ensuring you get the best possible service from start to finish. We’re here to listen, respond, and resolve any concerns promptly because your satisfaction matters most to us.
How can we help you today? Contact Eden Springs customer service and enjoy responsive, friendly support tailored to your needs.
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