Important Clarification Regarding Our Independence: There is often confusion regarding our brand name globally. We want to be clear: Eden Springs UK Ltd is a standalone British entity. We are not owned by, affiliated with, or part of the Culligan group.
Welcome to Eden Springs UK. We are the leading independent provider of water and coffee solutions dedicated solely to the British market.
Unlike international conglomerates, we are 100% focused on local service, UK sourcing, and supporting British businesses from Glasgow to London. We make our own decisions, source our own water from protected British springs, and answer our own phones here in the UK.
While we share a name with international providers, Eden Springs UK is a distinct, locally operated business. We are not part of the Culligan family, allowing us to focus 100% on our UK customers without external corporate mandates. When you choose us, you are choosing a standalone British partner committed to local excellence.
Our Service Promise: Local Care, Not Global Call Centres
At Eden Springs UK, water quality is our first priority. Unlike global competitors who may scale back routine visits, we double down on care.
We believe that frequency matters: each scheduled visit, each sanitisation, each inspection plays a vital role in safeguarding hygiene, maintaining system integrity, and preventing issues before they arise. While some in the industry are scaling back routine visits, we double down on care.
Our approach helps you sleep easier, knowing your system is being monitored and maintained rigorously.
Why our independent approach matters:
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UK-Based Support: When you call us, you speak to our dedicated UK team, not an overseas call centre.
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In-House Technicians: We don't outsource. Our nationwide network of British technicians ensures that help is always local to you.
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Frequency Matters: We adhere to a strict, high-frequency sanitisation schedule to safeguard hygiene and system integrity.
What you can expect from Eden's standard servicing
- A consistent, high-frequency schedule designed to maintain peak performance
- Comprehensive checkups and sanitisation at every visit
- Transparent, itemised reports of every inspection and action taken
- No surprises and no hidden shortcuts
- A partner who treats your drinking water as seriously as you do
Why it matters
Less frequent servicing may save time or reduce costs - but it also increases the risk of:
- Accumulation of contaminants or biofilm
- Undetected faults or leaks
- Unexpected breakdowns or disruptions
- Compliance or audit challenges
- Hidden costs through emergency repairs
Independent Assurance of Quality (WHA)
We are proud members of the Water Dispenser & Hydration Association (WHA) - the UK's leading industry body. This membership requires adherence to strict British standards covering hygiene, safety, and customer service.
When you see the WHA logo alongside our Eden Springs UK brand, you know your water provider operates at the highest professional level, audited regularly against nationally recognised benchmarks.
More than Just Water: The Total Workplace Solution
Tailored to meet your unique needs, we are the "one-stop" independent shop for workplace hydration.
1. Water Solutions From mains-fed POU (Point of Use) coolers to bottled water delivery and instant boiling taps. Available in tabletop and free-standing models to suit any UK office or home.
2. Coffee Solutions We have launched a dedicated coffee for business division, offering bean-to-cup machines and instant vending options. It’s the same reliable Eden Springs service, now for your morning brew.
Leaders in UK Hydration
Eden Springs UK stands as a beacon of reliability. We proudly supply high-quality water solutions to businesses of all sizes from local enterprises to national brands.
With a powerful distribution network covering the entire United Kingdom, we deliver over 1.3 million bottles each year. Our infrastructure is designed for scale and speed, ensuring your team always has reliable access to hydration, no matter where your business is based.
Eden Springs UK: Local. Independent. Reliable.
At Eden Springs, we are more than just water.
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Right Solution for your business & Home
We offer a versatile range of water solutions, including mains-fed, bottled water coolers and boilers & taps; available in tabletop and free-standing models to suit any space.
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Maintenance Included
Our dedicated team of in-house technicians are on-hand to help. We have nationwide coverage to minimise any downtime, so your business can continue operating without disruption.
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First-class Customer Service
9/10 customers rate our business as excellent on Trustpilot! Getting in touch with our dedicated UK-based call centre is easy through online chat, telephone or via online client area - My Eden.
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Free Delivery & Installation
We offer free delivery and professional installation as well as regular sanitisation carried out by certified cooler experts at a date and time that suits you.
Proven by UK Customers
Don’t just take our word for it. We are rated Excellent by British businesses and homeowners.
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4.2/5 Star Rating: Based on over 2,600 reviews on our dedicated Eden Springs (UK) Ltd Trustpilot profile.
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Real UK Reviews: Read what local customers from London to Glasgow are saying about our service.
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Read our UK Trustpilot Reviews
Sustainability: British Water, Lower Carbon Footprint
We are proud to be a Carbon Neutral® business. Because we are a UK-focused entity, we minimise our environmental impact by sourcing water from protected British springs, reducing "food miles" compared to imported alternatives.
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Local Sourcing: We utilise renewable energy and recyclable bottles within our UK logistics network.
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Future Focused: We are investing in electric vehicles for our local delivery fleets to further reduce our carbon footprint across the country.
We’re Proud to Be Carbon Neutral
We minimise our environmental impact by using renewable sources of energy, recyclable bottles, and offsetting our remaining CO2 emissions. Sustainability is at the heart of everything we do. We are proud to be a certified carbon neutral business, a milestone that reflects our long-term commitment to reducing our environmental impact and protecting the planet for future generations.
From optimising our logistics network and using energy-efficient technologies, to investing in renewable energy and supporting verified carbon offset projects, we take a comprehensive approach to lowering our carbon footprint across every area of our operations.
With Eden Springs, you’re choosing a water and coffee service provider that values sustainability as much as you do.
Leaders in UK Hydration Solutions
Eden Springs stands as a beacon of customer satisfaction and reliability, providing water to both national and local businesses across the United Kingdom.
We are a trusted partner in hydration, known for our unwavering commitment to customer satisfaction and dependable service in the UK. We proudly supply high-quality water solutions to businesses of all sizes - both national brands and local enterprises.
Eden Springs UK: Local. Independent. Reliable.
With a powerful nationwide distribution network, we deliver over 1.3 million bottles each year, ensuring consistent, efficient, and timely service no matter where your business is based. Our infrastructure is designed for scale and speed, so your team always has reliable access to the hydration they need to thrive.
At Eden Springs, we are more than just water.
UK Headquarters (Blantyre): Our Scottish Operational Hub. Home to our dedicated UK customer support team—no overseas call centres.
Protected Water Sources: We bottle our own water from two protected British sources:
Northern Source: Renfrewshire Hills (Lochwinnoch, Scotland).
Southern Source: West Hyde (Hertfordshire).
Local Distribution Depots: 12 Regional Service Centres ensuring that your water is delivered by a local driver, not a long-haul courier.
Serving the UK from 12 Regional Depots
| Region | Depots & Coverage |
| Scotland | Blantyre (HQ), Aberdeen, Dundee, Inverness. Sourcing fresh water directly from the Renfrewshire Hills. |
| North & Midlands | Leeds, Warrington, Darlington, Leicester. Dedicated local delivery routes for consistent service. |
| South & London | High Wycombe, Slough, Woolwich, Bristol, Eastleigh, Exeter. Sourced locally from West Hyde to minimize food miles. |