Our Service Promise: Never Cutting Corners
At Eden Springs, water quality isn't optional - it's non-negotiable.
We believe that frequency matters: each scheduled visit, each sanitisation, each inspection plays a vital role in safeguarding hygiene, maintaining system integrity, and preventing issues before they arise. While some in the industry are scaling back routine visits, we double down on care.
Our approach helps you sleep easier, knowing your system is being monitored and maintained rigorously.
What you can expect from Eden's standard servicing
- A consistent, high-frequency schedule designed to maintain peak performance
- Comprehensive checkups and sanitisation at every visit
- Transparent, itemised reports of every inspection and action taken
- No surprises and no hidden shortcuts
- A partner who treats your drinking water as seriously as you do
Why it matters
Less frequent servicing may save time or reduce costs - but it also increases the risk of:
- Accumulation of contaminants or biofilm
- Undetected faults or leaks
- Unexpected breakdowns or disruptions
- Compliance or audit challenges
- Hidden costs through emergency repairs
Independent Assurance of Quality
We're proud members of the Water Dispenser & Hydration
Association (WHA) - the UK's leading industry body for hydration solutions.
This membership requires adherence to strict standards covering hygiene, safety, and customer service. It means our customers can be sure that our processes are regularly audited and meet nationally recognised benchmarks.
When you see the WHA logo, you know your water provider operates at the highest professional level.
More Than Just Water
Tailored to meet your unique needs and elevate your hydration experience, we pride ourselves on more than just providing water and coolers. We're dedicated to our customers to ensure complete satisfaction by delivering excellence every step of the way.
At Eden Springs, we are more than just water.
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Right Solution for your business & Home
We offer a versatile range of water solutions, including mains-fed, bottled water coolers and boilers & taps; available in tabletop and free-standing models to suit any space.
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Maintenance Included
Our dedicated team of in-house technicians are on-hand to help. We have nationwide coverage to minimise any downtime, so your business can continue operating without disruption.
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First-class Customer Service
9/10 customers rate our business as excellent on Trustpilot! Getting in touch with our dedicated UK-based call centre is easy through online chat, telephone or via online client area - My Eden.
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Free Delivery & Installation
We offer free delivery and professional installation as well as regular sanitisation carried out by certified cooler experts at a date and time that suits you.
We put People First in Everything we do
As experts in water and coffee solutions, we are dedicated to our customers, ensuring they receive the highest quality products and services tailored to suit their needs. With a robust nationwide presence alongside localised operations, we guarantee seamless accessibility and swift service wherever our customers operate.
We all know the importance of healthy hydration, but did you know it can also impact your productivity? Staying well-hydrated has been shown to support both cognitive function and efficiency. By providing your workforce with convenient drinking solutions, you will be supporting their health & improving their work lives!
More Than Just Water
We've recently launched our dedicated coffee sales team, adding a dynamic and energising dimension to our business, paving the way for exciting growth. Our dedicated and kind staff, from head office to local depots, are the heart of our company. Their exceptional work ethic and genuine care for customers lay the foundation of our success.
We’re always exploring new, efficient, and sustainable products for our customers. We deliver top-notch service in every aspect of our business, from machine installation and maintenance to every sip of coffee or water.
That's why we say, “Eden Springs: More Than Just Water.” Because we truly are.
We’re Proud to Be Carbon Neutral
We minimise our environmental impact by using renewable sources of energy, recyclable bottles, and offsetting our remaining CO2 emissions. Sustainability is at the heart of everything we do. We are proud to be a certified carbon neutral business, a milestone that reflects our long-term commitment to reducing our environmental impact and protecting the planet for future generations.
From optimising our logistics network and using energy-efficient technologies, to investing in renewable energy and supporting verified carbon offset projects, we take a comprehensive approach to lowering our carbon footprint across every area of our operations.
With Eden Springs, you’re choosing a water and coffee service provider that values sustainability as much as you do.
Leaders in Hydration Solutions
Eden Springs stands as a beacon of customer satisfaction and reliability, providing water to both national and local businesses across the United Kingdom.
We are a trusted partner in hydration, known for our unwavering commitment to customer satisfaction and dependable service in the UK. We proudly supply high-quality water solutions to businesses of all sizes - both national brands and local enterprises.
With a powerful nationwide distribution network, we deliver over 1.3 million bottles each year, ensuring consistent, efficient, and timely service no matter where your business is based. Our infrastructure is designed for scale and speed, so your team always has reliable access to the hydration they need to thrive.
At Eden Springs, we are more than just water.