Eden Springs is now officially part of BWT
We are delighted to share an important update regarding the future of Eden Springs UK Limited. Effective 1 April 2026, Eden Springs UK Limited will formally transfer trade to BWT UK Limited, Europe’s leading water technology company. From this date, all trading activities will be conducted by BWT UK Limited.
What This Means for You
Your service will continue as usual, with the same account, deliveries, equipment, and team. You’ll keep receiving our same reliable service and quality products. By continuing to use our services or make payments from 1 April 2026, your contract will automatically transfer to BWT UK Limited. Please ensure that any standing orders or payment instructions are updated accordingly. Payments made to the previous Eden Springs UK Limited account after 1 April 2026 may delay processing.
New Benefits to your Business
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Innovating Water & Coffee Solutions
We offer a versatile range of water solutions, including mains-fed and bottled water coolers, available in tabletop and free-standing models to suit any space.
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BWT Filtration & Purification Access
Access to BWT’s industry‑leading filtration and purification technologies
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Enhanced Sustainability Performance
Continued improvements in sustainability and environmental
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Expanded Services & Customer Experience
Broader service capabilities and ongoing investment in customer
FAQ's
There are no changes to how you can place orders.
Water customers of Eden can still place orders via your MyEden customer area, or over the phone on 0800 011 4531.
Coffee customers can still place orders via the Kafevend online store for those with an account, or over the phone on 0800 011 4531.
Please continue to make payments to our Eden Springs bank account up until April 1st 2026.
Our new bank details should have been emailed to you as part of our announcement email.
Please pay your invoice over the phone by calling our customer service team on 0800 011 4531 .
For customers who have a direct debit payment set up, please complete this form to be posted to us using the address in the form.
Fill out FormIf you have not received our announcement email please contact our customer service team using the number above.
No, your day-to-day service will remain the same. Over time you should notice improvements in your service as we work together to develop the business alongside BWT’s knowledge & expertise.
Our friendly customer service team are contactable via our webchat on our website or on 0800 011 4531.
We’re Here for You
Our commitment to putting you, our customer, first remains at the heart of everything we do. This change strengthens that commitment and enables us to deliver even better solutions for your workplace.
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