SGS ISO 9001 2023 UK

Water quality certified

The quality of our water is of prime importance. The source must comply with detailed regulations requiring regular monitoring for a wide range of chemicals and microbes. Further tests and checks are then carried out at each stage of the water’s journey from deep borehole to bottle, and no water is released for drinking until a final analysis of each batch has given it the ‘all clear’. 

We maintain ISO 9001:2015 quality assurance certification, which acknowledges the quality of our processes.  We are also active members of various trade bodies, and constantly strive to set and achieve the highest standards for our industry.

Certified Clients and Products

Water with quality certificates



As founding and active members of our industry trade body, the Water Dispenser & Hydration Association (TWHA), we helped set up and maintain the strict code of practice to which all members must adhere.  As a condition of membership, our bottling plants and distribution centres must achieve high standards in annual inspections by independent, NSF- accredited auditors. The WHA also provide training and guidance to ensure that we- and all members- offer the highest standards of quality, safety and hygiene to the consumer, together with an unimpeachable product and service.



WE, Watercoolers Europe, founded in 1993, is a non-profit making and non-governmental international association dedicated to the interests of the watercooler industry. The establishment of a Brussels office in 1998 was a pivotal point for the industry and the Association. Whilst membership was initially based on direct company membership, in 1999 the Association altered its structure to become an Association of Associations. This structure is in accordance with the representational structure required by the EU Commission for direct communication with it.

In this respect, WE is initiating and coordinating the formation in each country of a national association, through which individual company membership is represented.

From 2000
In June 2000 WE became a founding Member of the International Council of Bottled Water Associations (ICBWA) established to represent the interests of the bottled water and watercooler industry worldwide. This organisation consists of regional associations from Asia, Australia, Canada, Europe (WE), Latin America and the United States.

Today, WE represents the interests of the watercooler industry in Greater Europe, the Middle East and Africa. Its membership includes national associations comprising of bottlers and distributors of both bottled and plumbed-in watercoolers and companies supplying the industry with products and services. At present WE comprises over 300 companies

Automatic Vending Association


What is the AVA?

'Develop, promote and protect the use of vending in the UK'

Operator, vending machine manufacturer, vendor or user – all have common cause with an industry that wants to progress, innovate and deliver on its promises.

With AVA at the forefront of the industry that’s exactly what will happen.

We exist to:

  • Protect, advise and support our members
  • Lobby on our members’ behalf
  • Provide a competitive edge for our industry
  • Seek opportunities for expansion and growth
  • Create conditions for cost-effective, efficient and reliable retailing
  • Offer a comprehensive source of information

Our objectives are to:

  • Become the credible heart, and official voice, of the vending industry
  • Create an industry that’s progressive and recognised as such
  • Generate and maintain upbeat perceptions of vending
  • Reinforce the benefits of advances made to vendors and consumers

Build a community of mutual interest by:

  • Engaging fully with members and users
  • Reaching out to the wider community
  • 21st century technology has been utilised to make vending a positive experience for users and providers alike


We're members of the International Bottled Water Association (IBWA) through Watercoolers Europe (WE). The IBWA was founded in 1982 and currently has over 1,200 member companies. The IBWA rigorously enforces continually improving standards of operation worldwide – standards that we continually achieve and exceed.