and an outstanding service to our growing number of valued customers - we're always looking to go that extra mile for our clients. But don't just take our word for it, here's what they have to say...
"We currently have 2000 coolers across the UK with [Eden Springs]. We have been extremely pleased with the
exceptional service we have received from the drivers and engineers through to
the management team.
"We have found the account management proactive and feel we
have built a great relationship. I would have no hesitation in recommending Eden Springs to
any company looking for a national supplier of water coolers."
"Eden Springs have served us very well over the years. The staff are well trained, well turned out, very friendly and extremely helpful. The regular twelve weekly maintenance is an excellent service and keeps any problems to a minimum. We appreciate seeing the same service engineer on site; she knows the site well and can be left to follow her routine unaccompanied."
Tina Allen
Engineering & Print Room Planner
Bostik "Having dealt with Eden Springs over the past three years I can only speak highly of them. We made a decision to swap our water cooler requirements to Eden Springs as our previous supplier simply did not perform in terms of customer service and caused endless problems and increased administration. The level of service provided by Eden Springs, and in particular the personal hands-on approach by our account manager, has increased the level of customer service and lessened the administration burden on our Trust. On the rare occasion of something going wrong, the "bend over backwards" approach to put things right quickly, is a true judgement of how Eden Springs are
the only supplier our Trust would consider using for our requirements."
Andrew Holland
Humber Mental Health Teaching
NHS Trust "Greater Glasgow and Clyde NHS have been using Eden Springs for more than 10 years now. They have a flexible approach to our hydration needs and we find their staff and the service they provide to be very professional and
proactive."
George Laidlaw
NHS Commodity Manager
Greater Glasgow "We
were very impressed with Eden's ability to install quickly and efficiently at short notice. We have now settled into a very good working relationship and look forward to continuing together into the future."
Alex Chilvers
Purchasing Co-ordinator
DeVere Venues
"We were extremely impressed with the professionalism all staff at Eden Springs has shown, from the negotiation of the contract right through to the installation of the units. I'm delighted with the quality and aesthetics of the new units
– they've look very stylish in our new suite of meeting rooms."
Rhian Law
Office Support Manager
Turning Point "Stewart Milne Homes have found Eden Springs to be professional, proactive, and more importantly flexible to the requirements of our business. As a homes division, we have grown considerably over the last few years, and as such the geographic spread of our housing developments require our suppliers to be best placed and as efficient as possible to deliver on time, every time, which I am delighted to say Eden Springs have, and continue to excel in doing. The key account manager for our North Homes division has been extremely courteous and professional in handling our account and no request, no matter how short notice, is too much trouble."
Chris L. Reid
Senior Area Sales Manager
Stewart Milne Homes North Scotland
