and we promise to get back to you within 2 working hours.
If you are an existing customer and have a general enquiry, please have your account number and contact details ready then:
Alternatively, if you want to make an online invoice payment or access your account you can
login to our Customer Zone.
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Depots
For a list of depots and their individual addresses
click here.
Other Enquiries
If you are an existing customer and have a specific enquiry regarding payments, delivery or change of address, please use the email address below as shown.
Change of Address Enquiries
If you wish to change either the invoice or delivery address please email
address.change@uk.edensprings.com quoting your account number(s) along with your full name and account details.
Billing Enquiries
If you have a requirement to modify your billing to a central bill please email
billing@uk.edensprings.com quoting your account number(s) and contact details.
Cheque Refunds
If you a looking for a cheque refund for a CLOSED account please email
chequerefunds@uk.edensprings.com quoting your account number(s) and contacts details and value of credit.
Invoice Queries
If you have a query on your invoice which will delay payment please email
invoicequery@uk.edensprings.com with full details, along with your account number(s), name and contact details.
Purchase Orders
If you have a purchase order that needs to be added to an invoice or future deliveries please email
po@uk.edensprings.com with your account number(s), name and contact details.
Electronic Payments
If you have electronic payment advice please email it to
remittance@uk.edensprings.com along with the relevant account or invoice number(s).
Delivery Enquiries
If you have queries regarding deliveries please email
customercare@uk.edensprings.com along with your account number and contact details.