Eden Springs were delighted to help out as the official bottled water supplier for the VIPs at the MOBO Awards this Saturday 3 November at the Echo Arena in Manchester. We’re now looking forward to next year when the event comes north, close to Eden Springs’s UK headquarters, in Glasgow!
Twitter thank you message
Hopefully you were following the event on Twitter, where you’ll have seen Eden Springs mentioned.
As the UK’s No.1 water cooler supplier we have an exceptional water delivery network, supplying water from 16 depots across the nation and ensuring you get a truly local service from your nearby branch.
Our water delivery network comprises over 135 delivery trucks and more than 1 million bottles in circulation, constantly being recycled and reused. However because of our local focus you receive water sourced within your area from a nearby depot, meaning we have to travel less – helping to contribute to our industry-leading low carbon and Carbon Neutral status!
Water supplier near you
Our Route Sales Managers deliver your water to your door, and have a great rapport with customers. Operating from regional depots they ensure that your water is never far away – they manage your water stock, delivery frequency and even answer billing queries. Our team do whatever they can to ensure you’re hydrated and happy!
So, contact our team to find out where your local branch is and start receiving your quality local water supplier service today.
With the wintry conditions gripping the UK, we’ve interviewed Ricky Gall, Eden Blantyre Service Centre Manager, to see how the delivery team are coping on the roads.
How have water and water cooler deliveries been affected?
Deliveries have been affected very badly, particularly in the north and Scotland. I’m Service Centre Manager of Eden Springs Blantyre, near Glasgow, and all the area that we cover have been affected in some way.
Have any deliveries been missed due to the adverse conditions?
Some deliveries have unfortunately been obstructed, although we are currently working through all outstanding deliveries and are updating the Customer Services call centre daily. If you have any questions or are expecting a water delivery please feel free to contact them on 0844 800 3344 and they should be able to keep you informed.
How have the drivers been coping with the conditions?
As any motorist will tell you driving in these conditions is bad enough, but delivering bottles of water in the snow has been very challenging. On 6–7 December when the weather was at its worst our last truck returned to Blantyre 21 hours after it left for its day’s deliveries! We’ve had trucks leaving the branch at 6.00am and returning anytime from 9.00pm to midnight, and there were some of us stranded at the depot overnight. You can’t fault their commitment.
So the drivers are dedicated to getting deliveries through?
We have had drivers starting as early as 4.00am to try and catch up on any failed deliveries, and we’ve also had some routes going out on Saturdays.
What happens to water cooler bottles in the ice cold?
We have had a some water cooler bottles freezing and bursting, however we can deal with this and it doesn’t affect our customers. It certainly arrives nice and chilled!
Eden Springs are committed to getting your water delivered, however the current adverse weather conditions are hindering deliveries. Keep up to date with the status of our UK-wide delivery network here – please do bear with us as we will endeavour to deliver as soon as possible, but urgent queries can be directed to Customer Care on 0844 800 3344 or firstname.lastname@example.org
w/c 13 December
Thanks to the warmer weekend all delivery routes are operating as normal!
w/c 6 December
In Scotland, deliveries to Dundee have been badly affected this week with no deliveries possible to date (although we hope to deliver today). Only one route in Aberdeen has been cancelled, however water supplies have continued to be delivered throughout the town.
In the north of England certain areas in Nottingham and Derby have also begun experiencing issues this week, with further updates available soon.
London routes have been affected in areas, with our Woolwich depot unfortunately unable to commence any of the usual routes today.
If you have been affected by any of these delays please do bear with us and we’ll do our best to have your water delivery with you as soon as possible.
w/c 29 November
The increased snow and ice, now spread across the UK, has begun to cause issues with water deliveries and some areas have been badly affected.
North Yorkshire routes have been seriously disrupted – one third of the delivery routes did not manage to go out, while the remaining routes found it impossible to get far in the difficult conditions. Delivery drivers also found that many customers had not managed to make it in and were thus unable to collect their water deliveries – we certainly can’t leave them out in the cold! With 520 schools in the region also closed, it’s no surprise that most delivery vans were forced to turn back.
Yorkshire snow disrupts Eden Springs water deliveries.
Tuesday 30 November
Most deliveries are successful with routes being largely navigable, however areas in North Yorkshire have been particularly badly hit by the snow and ice conditions and if you are in this area please be aware that your delivery may be affected. Be assured we’ll try our very best to get your water to you as soon as possible.
All Eden Springs customers benefit from cool, refreshing water sourced locally, including those north of the Border. We take our responsibility to the environment seriously, and ensure that water travels the minimum distance possible before it refreshes and hydrates you! Our customers all across Scotland – from Glasgow to Edinburgh, Highlands to the Borders – receive water sourced beneath the picturesque countryside at the foot of the Renfrewshire Hills, near the country’s second largest regional park – the Clyde Muirshiel.
Water delivery across Scotland
The water from the Renfrewshire aquifer is transported to Eden’s Blantyre Headquarters near Glasgow, where the water is bottled and filtered for purity. From there we deliver and install your cooler anywhere in the Glasgow region – in fact anywhere across Scotland! If you’re using a bottled water cooler than we also supply a free scheduled delivery service, replacing and replenishing your water supply promptly and easily whenever you need it.
So when you’re looking for a water cooler company in Scotland, look no further than the pure Scottish water of Eden Springs!
After the collapse of cooler company Powwow Water, Eden Springs have worked with the British Water Cooler Association (BWCA) to come to the rescue and take ownership of all Powwow water coolers. This will help ensure that all former Powwow customers have continued and uninterrupted access to fresh drinking water.
Powwow water cooler customers – what you need to know
Eden Springs and the BWCA are collaborating to transfer you to a new water supplier – all Powwow contract have been reassigned to Eden Springs or an approved BWCA member to help ensure a smooth, legal and professional transition. If you have a former Powwow water cooler:
Your water cooler contract will have been assigned to Eden Springs Ltd or a participating BWCA distributor member with immediate effect
The BWCA and Eden Springs believe that is the most responsible solution for customers, suppliers and the industry at this difficult time.
Your water cooler equipment is now under ownership of Eden Springs
Any companies taking over Powwow accounts should not remove water cooler equipment without first consulting Eden Springs; any removal will be seen as theft.
If you have any queries about the account transfer
It’s vital to drink enough water daily, that is well known. But exactly why is water and hydration so essential in the body?
Water returns lost fluids
The recommended amount of water you should drink each day varies, but Eden Springs water recommend eight glasses a day to remain healthy and hydrated. Insufficient fluids in the body can lead to dehydration, which can vary in effects from dizziness and headaches to fainting and more serious conditions. It’s especially important to replenish your water levels if you’ve been exercising – you can sweat out a surprising amount of water when exerting yourself!
Staying healthy, getting healthy again
Drinking water helps you stay healthy, and staying healthy means you don’t end up sick – obvious right? But if you do get ill, drinking water is still the way to go, as fevers, vomiting etc. can result in you losing fluids more rapidly than normal. And don’t forget that water is calorie-free, so you can happily drink without worrying about the waistline!
Eden Springs are promoting water as part of a healthy lifestyle, especially if you work in an office, through our Well Being at Work website. Visit to find out how having a water cooler can help you!
Eden Springs water is a convenient and ecological choice when you want access to fresh water, and now you can find out how we’re helping reduce our environment impact.
The water in our bottled water coolers is sourced locally within each major area, as close to the final destination as possible and not tranported over large distances, whereas our plumbed-in water coolers eliminate the environmental impact of the water extraction, transportation and packaging.
Efficient water delivery, big planetary savings
Compared to PET bottles (polyethylene terephthalate), the most commonly used plastic for water bottles, Eden Springs helps our average bottled cooler customer save 320kg of Co2e emissions and 4,921MJ of non-renewable energy each and every year. In comparison to PET bottles, the C02 emissions all our customers save each year would need enough trees to cover the entire area of Denmark to offset!
Our water delivery is efficient, with customers requiring on average six deliveries a year, with routes designed for minimal fuel consumption.
Our water bottles have a long, reusable lifecycle – usually one Eden bottle is used 50 times, delivering 950 litres of water. If all the water we delivered each year was delivered in individual 1ltr bottles it would need 240 million bottles, yet we use just 368,000 water cooler bottles a year. That’s quite a saving in materials and energy for the planet.
Find out more
Eden Springs are also making great strides in becoming carbon neutral. For full details view our new interactive Eden and the environment page
Are you putting yourself to the test to raise money for charity?
Keeping yourself hydrated during your challenge helps your brain stay sharp, relax you and keep you going longer. At Eden Springs, keeping you hydrated is our business.
1000 cases of 500ml Bottled Water to donate to genuine fundraisers
Whether you are going to run a marathon, sit in a bath of full of spiders or head for the top of Everest, we’d like to help you conquer your challenge by helping you to stay hydrated. We’ll donate and deliver a case of 24 handy sized 500ml bottles of great tasting Eden Water to your work address, absolutely free.
Your fund-raising challenge must be taking place within the next six months
Whilst we seek to support any genuine challenge, we reserve the right to decline a referral sponsorship donation for any reason.
Charities must be recognised and registered. We reserve the right to decline a request for ethical reasons.
Any money due to your charity as a result of your recommendation will be paid either to your online fundraising page or to your charity. There may be third party admin costs associated with this but we will seek to keep these to a minimum.
Not to be used in conjunction with any other offer
We reserve the right to withdraw this offer at any time.
This offer is made in good faith, you agree to behave likewise!
PLUS – Charity Donation for Water Cooler Recommendations
Industry sources are reporting that Powwow water have gone into administration, leaving around 50,000 customers unsure of where their next water delivery will be coming from. The water company, based in Cowley, is claimed to have had Deloitte appointed as administrators late last week, with staff informed of the situation on Friday.
Powwow in administration – what about its customers?
Eden Springs are sad to hear that Powwow’s Water Cooler customers are now in a difficult situation. However, be assured that our customer service team are on hand to discuss your water delivery account and provide any advice you may need on transferring your organisation’s water delivery.
Many organisations, hospitals and schools will be unable to wait long for the next delivery of water – if you are affected by the Powwow situation Eden Springs will be able to quickly and painlessly transfer your account to ensure your wait for water is as short as possible. Eden Springs are the Water Cooler UK market leader, with the largest delivery infastructure and up to 135 water delivery trucks on the road at any point.