Category Archives: Water Delivery

Hydrating Team Macmillan at the Virgin London Marathon

Posted in Bottled Water, Charity, Community, Water Delivery on by .


Joe McDermott, Challenge Events Manager for Macmillan Cancer Support, describes the experience of the 2012 London Marathon and support from Eden Springs water

On the morning of 22 April 2012, 850 Team Macmillan runners lined up at the start line of the London Marathon in Blackheath and Greenwich, ready to take on the challenge they have been preparing for over the last six months of their lives. Each and every one of runners in their green Macmillan vests – whether it was for a close personal reason or just that they have admired the charity’s work – will have spent just as much time fundraising as training for the run (the London Marathon is the largest annual fundraising event in the world), something that Macmillan is keen to repay when it comes around to Marathon week itself.

As well as all of the top notch training and nutritional advice given to every Macmillan runner, in the week before the event Team Macmillan staff are on hand at the London Marathon Expo to give some last minute advice and encouragement to all of the runners who drop by the Macmillan stand and put on a Pasta Party the night before so runners can stock up on those vital carbs.

team macmillan eden water

Hydration and recovery on the big day

On the big day itself, eight cheer points are set up along the route in order to give Team Macmillan runners a motivational boost along the course. Over 400 volunteers come out to the cheer points to support the team, so each cheer point is provided with banger sticks, foam hands and Macmillan t-shirts to be as visible and noisy as possible for the runners! The glug of water kindly provided by Eden Springs is also gratefully received at the cheer points as voices start to get hoarse!

Perhaps the peak of the support given to the runners on the day is at the Team Macmillan Recovery Centre. Runners can stagger here once their marathon journey is complete, to be greeted by a massive round of applause and a massage to help those tired legs recover. There are plenty of refreshments on hand too so runners can stock up on depleted energy levels. Here, too, the Eden Springs bottled water is invaluable to ensure none of the runners succumb to dehydration – especially vital on a day when it was much warmer than expected given the amounts of rain the London Marathon was sandwiched between.

All in all, the 2012 London Marathon managed to smash new records for Macmillan, with a record sized team hopefully raising a record amount of money for Macmillan Cancer Support, ensuring that people across the UK continue to receive emotional, medical, practical and financial support to people affected by cancer across the UK. With the 2013 ballot filling in less than 24 hours, 2013 promises more of the same – visit for more details.


Your local Water Cooler supplier

Posted in Customer Services, Water Delivery on by .

As the UK’s No.1 water cooler supplier we have an exceptional water delivery network, supplying water from 16 depots across the nation and ensuring you get a truly local service from your nearby branch.

Our water delivery network comprises over 135 delivery trucks and more than 1 million bottles in circulation, constantly being recycled and reused. However because of our local focus you receive water sourced within your area from a nearby depot, meaning we have to travel less – helping to contribute to our industry-leading low carbon and Carbon Neutral status!

Water supplier near you


Our Route Sales Managers deliver your water to your door, and have a great rapport with customers. Operating from regional depots they ensure that your water is never far away – they manage your water stock, delivery frequency and even answer billing queries. Our team do whatever they can to ensure you’re hydrated and happy!

So, contact our team to find out where your local branch is and start receiving your quality local water supplier service today.

Eden help Aberlour Midnight Sleepwalk

Posted in Bottled Water, Charity, Community, Water Delivery on by .

We’re delighted to hear that the Aberlour Child Care Trust’s Midnight Sleepwalk, held in mid-September across the Forth Road Bridge, was a fantastic success with lots of sleepwalkers in PJs and fancy dress keeping hydrated with Eden Springs donated water.

The brave souls who faced the night chill raised a wonderful L15,000 for the charity, aided by Aberlour ambassador Catriona Shearer of BBC Reporting Scotland. There were some fantastically wacky outfits on display as expected, most following a pink and frizzy theme!

Well done to everyone involved, and we hope to be able to help this great charity again in the future. Find out how you can get free water for charity fundraising events.


Eden help the SSBA Charity Golf Day

Posted in Charity, Community, Water Delivery on by .

Prudential Golf SSBA

Eden Springs recently donated water to the Scottish Spina Bifida Association in aid of their charity golf day at The Earl of Mar Golf Course, Mar Hall, Scotland, through our free water for fundraisers programme.

Despite the ‘dreich’ weather, the event was a great success and they’ve kindly provided us some photos of the event. With our support helping the outing raised L8,000 for the Scottish Spina Bifida Association. The victorious team are pictured below!

Making a big difference

This charity is the only charity in Scotland dedicated to providing advice and support to people born with spina bifida and hydrocephalus and their families, and receives less than 1% in Government funding. The money raised will help them make a big difference.

Thanks to monies raised the charity have also been able to employ support staff specifically for the North of Scotland which enables them to provide more services and attend to any emergency situations quickly, and their facility in Cumbernauld continues to offer numerous services and specialised equipment.

If you have a fundraising event coming up and would like some free water, do get in touch at our free water for fundraisers page.

Prudential Golf SSBA

scottish spina bifida charity event

Icy Britain: How water deliveries are affected

Posted in Blantyre, Customer Services, Glasgow, Water Delivery on by .

Water delivery in the Glasgow cold
Water delivery in the Glasgow cold

Water delivery in the Glasgow cold

With the wintry conditions gripping the UK, we’ve interviewed Ricky Gall, Eden Blantyre Service Centre Manager, to see how the delivery team are coping on the roads.

How have water and water cooler deliveries been affected?

Deliveries have been affected very badly, particularly in the north and Scotland. I’m Service Centre Manager of Eden Springs Blantyre, near Glasgow, and all the area that we cover have been affected in some way.

Have any deliveries been missed due to the adverse conditions?

Some deliveries have unfortunately been obstructed, although we are currently working through all outstanding deliveries and are updating the Customer Services call centre daily. If you have any questions or are expecting a water delivery please feel free to contact them on 0844 800 3344 and they should be able to keep you informed.

How have the drivers been coping with the conditions?

As any motorist will tell you driving in these conditions is bad enough, but delivering bottles of water in the snow has been very challenging. On 6–7 December when the weather was at its worst our last truck returned to Blantyre 21 hours after it left for its day’s deliveries! We’ve had trucks leaving the branch at 6.00am and returning anytime from 9.00pm to midnight, and there were some of us stranded at the depot overnight. You can’t fault their commitment.

So the drivers are dedicated to getting deliveries through?

We have had drivers starting as early as 4.00am to try and catch up on any failed deliveries, and we’ve also had some routes going out on Saturdays.

What happens to water cooler bottles in the ice cold?

We have had a some water cooler bottles freezing and bursting, however we can deal with this and it doesn’t affect our customers. It certainly arrives nice and chilled!


Posted in Customer Services, Water Delivery on by .

Yorkshire snow disrupts Eden Springs water deliveries.

Eden Springs are committed to getting your water delivered, however the current adverse weather conditions are hindering deliveries. Keep up to date with the status of our UK-wide delivery network here – please do bear with us as we will endeavour to deliver as soon as possible, but urgent queries can be directed to Customer Care on 0844 800 3344 or

w/c 13 December

Thanks to the warmer weekend all delivery routes are operating as normal!

w/c 6 December

In Scotland, deliveries to Dundee have been badly affected this week with no deliveries possible to date (although we hope to deliver today). Only one route in Aberdeen has been cancelled, however water supplies have continued to be delivered throughout the town.

In the north of England certain areas in Nottingham and Derby have also begun experiencing issues this week, with further updates available soon.

London routes have been affected in areas, with our Woolwich depot unfortunately unable to commence any of the usual routes today.

If you have been affected by any of these delays please do bear with us and we’ll do our best to have your water delivery with you as soon as possible.

w/c 29 November

The increased snow and ice, now spread across the UK, has begun to cause issues with water deliveries and some areas have been badly affected.

North Yorkshire routes have been seriously disrupted – one third of the delivery routes did not manage to go out, while the remaining routes found it impossible to get far in the difficult conditions. Delivery drivers also found that many customers had not managed to make it in and were thus unable to collect their water deliveries – we certainly can’t leave them out in the cold! With 520 schools in the region also closed, it’s no surprise that most delivery vans were forced to turn back.

Yorkshire snow disrupts Eden Springs water deliveries.

Yorkshire snow disrupts Eden Springs water deliveries.

Tuesday 30 November

Most deliveries are successful with routes being largely navigable, however areas in North Yorkshire have been particularly badly hit by the snow and ice conditions and if you are in this area please be aware that your delivery may be affected. Be assured we’ll try our very best to get your water to you as soon as possible.

Lochwinnoch: Scottish water for Scottish customers

Posted in Glasgow, Water Delivery on by .

All Eden Springs customers benefit from cool, refreshing water sourced locally, including those north of the Border. We take our responsibility to the environment seriously, and ensure that water travels the minimum distance possible before it refreshes and hydrates you! Our customers all across Scotland – from Glasgow to Edinburgh, Highlands to the Borders – receive water sourced beneath the picturesque countryside at the foot of the Renfrewshire Hills, near the country’s second largest regional park – the Clyde Muirshiel.

Water delivery across Scotland

The water from the Renfrewshire aquifer is transported to Eden’s Blantyre Headquarters near Glasgow, where the water is bottled and filtered for purity. From there we deliver and install your cooler anywhere in the Glasgow region – in fact anywhere across Scotland! If you’re using a bottled water cooler than we also supply a free scheduled delivery service, replacing and replenishing your water supply promptly and easily whenever you need it.

So when you’re looking for a water cooler company in Scotland, look no further than the pure Scottish water of Eden Springs!

Water, Water Everywhere

Posted in Charity, Community, Water Delivery on by .

Eden Springs Supports MND Scotland 1

Eden Springs Supports MND Scotland 2At Eden Springs we’re committed to our work with good causes – and we put our money where our mouth is by donating water to charities which they can use to help with their goals.  We’ve got two ways of doing this: our Free Water for Fundraisers programme gives 1000 cases of bottled water to genuine fundraisers, and we also donate money (L30) to charity funds for every water cooler installed as a result of a fundraiser’s recommendation.

Charity water donations

One of our recent donations went to MND (formerly the Motor Neurone Disease Association), which  holds a series of 5k runs through the UK for people of all ages. Funds raised from the MND Fun Run help support the charity’s work with those affected by the disease. MND also does a lot of work to raise awareness and sponsor research, and we were delighted to support this worthwhile charity.

We’ve also made donations to Headway East, the Children’s Trust and Cancer Research UK’s forthcoming London Pride Walk, due to take place on July 4, 2010. This year the team is hoping to raise L50,000, with a 10km route starting and ending at Griffin Brewery. Should be a great day out, but we advise consuming Eden Springs water not beer!

Powwow water coolers: Eden rescue and what you need to know

Posted in Bottled Water Coolers, Cooler Models, Customer Services, Water Delivery on by .

powwow water and eden springs

After the collapse of cooler company Powwow Water, Eden Springs have worked with the British Water Cooler Association (BWCA) to come to the rescue and take ownership of all Powwow water coolers. This will help ensure that all former Powwow customers have continued and uninterrupted access to fresh drinking water.

Powwow water cooler customers – what you need to know

Eden Springs and the BWCA are collaborating to transfer you to a new water supplier – all Powwow contract have been reassigned to Eden Springs or an approved BWCA member to help ensure a smooth, legal and professional transition. If you have a former Powwow water cooler:

  1. Your water cooler contract will have been assigned to Eden Springs Ltd or a participating BWCA distributor member with immediate effect

  2. The BWCA and Eden Springs believe that is the most responsible solution for customers, suppliers and the industry at this difficult time.

  3. Your water cooler equipment is now under ownership of Eden Springs

  4. Any companies taking over Powwow accounts should not remove water cooler equipment without first consulting Eden Springs; any removal will be seen as theft.

  5. If you have any queries about the account transfer

  6. Please contact the BWCA or Eden Springs.

Eden water: Better for the environment

Posted in Bottled Water Coolers, Environment, Water Delivery on by .

Eden Springs carbon offset image

Eden Springs water is a convenient and ecological choice when you want access to fresh water, and now you can find out how we’re helping reduce our environment impact.


The water in our bottled water coolers is sourced locally within each major area, as close to the final destination as possible and not tranported over large distances, whereas our plumbed-in water coolers eliminate the environmental impact of the water extraction, transportation and packaging.

Efficient water delivery, big planetary savings

Eden Springs carbon offset imageCompared to PET bottles (polyethylene terephthalate), the most commonly used plastic for water bottles, Eden Springs helps our average bottled cooler customer save 320kg of Co2e emissions and 4,921MJ of non-renewable energy each and every year. In comparison to PET bottles, the C02 emissions all our customers save each year would need enough trees to cover the entire area of Denmark to offset!

Eden water delivery saving

Our water delivery is efficient, with customers requiring on average six deliveries a year, with routes designed for minimal fuel consumption.


eden-water-bottle-lifeOur water bottles have a long, reusable lifecycle – usually one Eden bottle is used 50 times, delivering 950 litres of water. If all the water we delivered each year was delivered in individual 1ltr bottles it would need 240 million bottles, yet we use just 368,000 water cooler bottles a year. That’s quite a saving in materials and energy for the planet.

Find out more

Eden Springs are also making great strides in becoming carbon neutral. For full details view our new interactive Eden and the environment page