International Coffee Day will take place on the 1st October and celebrates everything coffee. Not many beverages are celebrated on a national level but it would seem coffee really is that popular. If like millions of others in the UK you are involved in a love affair with a cup of dark frothy goodness, the 1st October may already be scribbled in your diary – and lucky enough it falls on a weekend this year!
In March 2014, 74 INTERNATIONAL COFFEE ORGANISATION (77 in 2016) member states and 26 sanctioned coffee associations from all over the world teamed up to make the 1st of October 2015 the first ever coffee global event. Forming International Coffee Day to establish a date of celebration for coffee lovers across the planet.
The day is centred on the awareness of fair trade coffee production, the promotion of green processes and the hard work of the coffee growers. The 1st is focused on the celebration of diversity, quality and passion and world-wide individuals and business are taking part. It is an opportunity for millions of people to support the farmers who livelihood wholly depends on that delicious brown bean that so many of us enjoy every day.
How can you get involved?
That popular aromatic crop is causing a stir this October and many individuals and companies are enthusiastic to get involved. From celebrating on your own with your favourite coffee blend to reaching out to others, there are numerous creative ways in which you can get involved this coming International Coffee Day.
Follow the Naples tradition of ‘caffè sospeso’ (pending coffee), an Italian tradition of paying for an additional coffee, but only consuming one.
According to the ICO the event will ‘give coffee lovers around the world an opportunity to show solidarity with smallholder coffee farmers by donating the value of an additional cup of coffee to charity.
Treat a stranger to a coffee
The smallest gestures can really make big difference to someone’s day. In some countries, individuals celebrate the day by simply treating the thirsty stranger luckily standing behind them. Any easy way to brighten up someone’s day, and celebrate the delicious hot beverage. Why not inspire kindness in your nearest coffee house this autumn?
Throw a coffee morning
Of course there are ways in which you can celebrate coffee throughout the year. We enjoy a hot frothy coffee all year round, and there are many ways to be charitable all through the seasons. Coffee mornings are proving a popular way to raise money for different charities, most notably MACMILLAN . THE EDEN KAFEVEND COFFEE MORNING PACK can even provide you with all the coffee and tea you need free of charge. That leaves you in charge of simply providing cakes, and collecting the money.
In the past national coffee days have been celebrated by companies as well. This year, watch out for offers from your favourite brands. Traditionally brands such as Ikea and Starbucks have put on promotions in celebration of the event such as discounted coffees. Keep an eye out on social media for offers as well to keep up with everything coffee.
7 Useful Tools For Monitoring Hydration – We’ve taken a look through the internet and have found some excellent tools to help you monitor your hydration levels throughout the day. Each one is designed to help keep you healthy, happy and productive.
Our mobile devices are less and less being used as phones, they have turned into our PA’s our child minders and even our fitness trainers. With so many apps out there we’ve picked a few to help maintain your hydration levels, some functional and some fun!
Waterlogged hydration App
Hey, you’re not drinking enough water. Waterlogged can help you with its charts and reminders. Every 6 seconds, someone around the world is using the Waterlogged application to track & improve their daily water intake. This APP works with Fitbit & by using photos of your favourite containers you can spend less than 60 seconds a day tracking your water intake.
Don’t get irate with the lack of water you are drinking, use iDrated and keep track of your water intake. With simplicity and gesture-based interaction at its core iDrated makes it quick and simple to log your water levels and check how hydrated you are. It can even give you a gentle nudge when the app isn’t running should you need the extra incentive. Log your water intake quickly and easily with a simple swipe.
Plant Nanny combines health with fun to remind you to drink water regularly. The cute plant keeps you company every day by living in your phone. In order to keep it alive and help it grow, you must give it water at certain periods of time. Choose your cup size and then as you drink you feed the cute little plant. Mutually beneficial and very motivating!
So, as we know water plays a very important role in our body, it transports nutrients and oxygen into cells, regulates body temperature, helps with metabolism and so on, drinking enough water can help us lose weight, look younger with healthier skin, less likely to get sick, helps in digestion and constipation, relieves fatigue, have a good mood and so on…
This more functional app is simple and easy to use and like many of the others allows you to set your daily intake goal and track it. Each time you grab a glass of water you simply touch the screen to log the intake.
Halo has developed the first ever real-time and non-invasive hydration monitoring technology. Their proprietary solution uses a combination of sensors to track an individual’s hydration at the cellular level. Electrical and optical sensors monitor fluid content and movement in and between both the intravascular and interstitial fluid compartments in the body.
It tells you how and when to optimise your water intake and keep fit.
The future is around the corner
Sandia National Laboratories researcher Ronen Polsky and colleagues are patenting a prototype model that can analyze various electrolyte levels on the spot, yet fit in a palm or be worn on a wrist. The device, when commercially available, could decrease the time ordinary citizens, athletes and the military must spend in emergency rooms, lab testing facilities or doctors’ offices.
“This is the future of personalized health care,” said Polsky. “These wearable technologies are just starting to come out in different forms. It’s inevitable that people will go there.”
The device is painless because it employs microneedles so tiny they don’t traumatize nerves when pressed into the skin. It also samples only interstitial fluid — the liquid between skin cells. Thus the device has the potential for long-term, noninvasive use.
Then let’s go back to basics. I know it’s grim, but one of the simplest wasy to monitor your hydration is through toilet trip frequency and the colour of your urine. Healthy and hydrated bodies produce urine that is a light yellow in colour. It also make sense that the more you intake, the more visits to the loo you can expect – on average 5-8 times per day.
Here is a list of the 10 Superstars we would Love to Recruit for Our Productivity Team!
Jack Dorsey – Founder of Twitter
It was reported that Jack works an 8 hour day. Well, that’s nothing special, I am sure you agree. However, it is the way he plans his working week that is meticulous and makes Jack a high productive businessman.
Jack themes his working week. This allows him to ensure that his time is equally spent across all aspects of running his business. A typical themed week for Jack looks like this:
This highly productive routine is something that I think we can all learn from and could help us all to focus on what is important whilst ensuring nothing is overlooked.
A productivity list surely could not be complete without one of the world’s most iconic businessmen. Steve Jobs was a true inspiration and was passionate and focused on his company.
Three things we could learn from Steve are:
He would keep all his meetings extremely small , only having the necessary people at the table. This kept the energy and professionalism high and the unnecessary/ unproductive ‘noise’ low
Steve believed in holding people accountable for each agenda item during each meeting. This was mirrored throughout the company and he had processes in place to make sure that everyone knew who was responsible for managing what in each and every department.
He encouraged round-table free thinking rather than allowing people to hide behind power-point slides. Brain storming and passionate conversations meant more to Steve than simply hiding behind technology to present ideas.
Carly was the VP running mate for Ted Cruz in the 2016 republican nominations for the US presidential elections. However she came to fame earlier than this when she was the CEO of Hewlett Packard (1999 – 2005), who managed in 2002 the largest (at its time) merger in technology history between HP and Compaq.
Here is a little about what Carly says about productivity:
“You have to start thinking about processes as horizontal across the company – a requirement for processes to work together better, for applications to work together better, for systems to work together better, and so it is now all about not just simply automating processes, it’s about digitizing processes, making them simpler and easier to manage”
Richard Branson is possibly one of the UK’s and the world’s most charismatic business men. He is a serial entrepreneur and certainly has a few things to teach us about productivity. Two tips he has to offer are simple and lay the ground rules for a productive session.
Exercise – work out and feel empowered, exercise energises you and sets you up for the day
Karren Brady is an exceptional businesswoman. She is the former managing director of Birmingham City F.C. and Karren is currently the vice-chairman of the London Based West Ham United Football Club. Known for her business prowess she was appointed Business Ambassador to the UK government and even has a spot on the BBC1 Apprentice show, as an aide to Lord Sugar.
“Karren is not advising being cold and harsh in your dealings with people, but to rein in the emotions and be as straight-talking and direct as possible: “It’s about being clear, precise and operationally succinct. Everyone should know in which direction they are going, who is doing what and why.”
Serial Olympic Gold Medal winner Michael Phelps knows all about how to be productive, his whole daily routine as a sportsman is designed around making the most out of his training, ensuring he eats the right food at the right time and so on.
Unsurprisingly, he sets goals. Every morning he will set himself the days objectives, intentions of the day, feelings about the goals and how it would feel to achieve them. It is this type of sel-help and planning that focuses the mind on what is important, what needs to be achieved, how it will be achieved and what it will feel like to achieve it. No wonder he has 18 Gold medals.
Sometimes we all need a little inspiration to be productive and to achieve our goals. If you have not read Wilma’s story then I suggest you take a minute and read it on Wikipedia. Here is an extract.
“Wilma contracted infantile paralysis (caused by the polio virus) at age four. She recovered, but wore a brace on her left leg and foot (which had become twisted as a result) until she was nine. She was required to wear an orthopedic shoe for support of her foot for another two years….
“In the 1960 Summer Olympics in Rome, Rudolph became the first American woman to win three gold medals in track and field during a single Olympic Games. A track and field champion, she elevated women’s track to a major presence in the United States. As a member of the black community, she is also regarded as a civil rights and women’s rights pioneer. “
Henry Ford decided that he was going to produce an affordable car for the masses, his achievement and use of mass production strategies to manufacture his famous Model T revolutionised industrial manufacturing and provided many lessons in productivity that are still used today. His manufacturing process was all about focus, time management, direction and confidence.
An odd one I know, but Benjamin Franklin was one of the key founding fathers of the United States and around 9pm every day he would consider his day and ask himself ”what good have I done today?”
By recapping the day’s events and activities he was able to prioritise and set a road-map for the next 24hours, focusing on what is important and what to deliver on a daily basis. He analysed his progress and knew what important tasks to complete where and by when.
I hope that this has inspired you a little and now that you have read this and seen how you can become more productive at work and in your life, make sure that you learn from these exceptionally productive superstars and really put these tools into action. Make a difference in your life and work now and become the next Productivity Superstar we write about!
10 Steps to finding the Perfect Coffee – from bean to cup!
10 STEPS TO FINDING THE PERFECT COFFEE – This guide will help you locate the best beans, grind them to perfection and produce the perfect cup of coffee. Of course its all down to personal taste…..
The first step to finding your perfect coffee is to decide on your bean preference. The choice of coffee bean is limited to two variations Arabica and Robusta.
Arabica is considered as the finer bean (“with more complex sugars, yielding deeper, more interesting flavours”) and is grown at higher altitudes. The best Arabica beans are found between 4000 and 6000 feet. The second type of coffee bean is Robusta. It is more common and is grown at lower altitudes. It is considered a more inferior bean with less flavour, but is a higher yielding crop.
Most coffee brands will use a blend of Robusta with a lower percentage of Arabica.
+ 5000ft = Spicey, fruity and floral
+ 4000ft = Nutty, Chocolate, Citrus and Vanilla
+ 3000ft = Sweet and smooth
+ 2000ft = Simple, mild, soft, subtle
Arabica also contains less caffeine. In fact in the average 6 ounce cup Arabica contains between 75 and 130mg compared to Robusta 140 – 200mg. For Arabica to “punch” through milk, it needs a deeper flavour and usually needs to be roasted quite dark. This makes a very oily bean.
2. ALL ABOUT THE ROAST
Arabica contains less caffeine than Robusta. In fact in the average 6 ounce cup Arabica contains between 75 and 130mg compared to Robusta 140 – 200mg.
In the same manner that fermentation time and the grape type determines the flavour of wine, the bean and the way it is roasted will determine the flavour of the coffee. Inconsistent, under or over roasting can make even the best bean taste bad. For Arabica to “punch” through milk, it needs a deeper flavour and usually needs to be roasted quite dark. This makes a very oily bean.
3. THOSE PERISHING BEANS
Coffee shops are used to high throughputs and purchase beans in high quantities, usually 1Kg vending packs to fill professional bean to cup machine hoppers. If you are buying beans for personal usage, then it may be wiser to purchase smaller bags and only purchase what you would need in a week. Coffee beans do not like fresh air and will start to perish through oxidisation. This will make them stale and less flavoursome. You should aim to use your beans within 48 hours of opening them.
4. LOOK AFTER YOUR BEANS
We have heard many ways to store fresh beans and even on the packets it often says keep refrigerated. However this does tend to make the beans more brittle and could result in a poor cup of coffee and damaged bean grinders. Coffee beans should be kept in an airtight container, away from light and heat. Coffee can also pick up oders or moisture from refrigerators or freezing and this will alter the flavour, leading to stale and unpleasant cup of coffee.
5. CLEAN MACHINES MEANS NICE TASTING BEANS
After each use you should wash out your caffetiere, carafe or pot. This will remove the sik of contamination through coffee oils and sediments. These have a habit of settling at the bottom of the pot and can build up leading to a bitter tasting cup of coffee.
6. COFFEE AND THE DAILY GRIND
So you have the finest beans, the nicest water but the next step in the process to ensure a great tasting coffee is the grinding. The difference between coarse and fine grinds can affect the bean flavour and also the effectiveness of the extraction.
5 – 10 Seconds: Coarse – percolators
10 Seconds: Medium – French presses
15 Seconds: Fine – vacuum
25 – 30 Seconds: Extra Fine – for espresso machines
7. COFFEE TO WATER
If you are lucky and have a bean to cup machine, then you can just relax. For other non-automatic machines here is a little tip. We suggest using around 2 tablespoons of ground coffee for every 6oz of water. The ideal brewing time should be around 4 – 6 minutes, any longer than 6 minutes may leave your coffee tasting bitter!
6. FRESH COLD WATER
Apart from your beans the most important ingredient is water. If you are making your coffee first thing in the morning remember to run your cold tap for a bit. This will ensure you are using nice and fresh cold water, free from odours and iron flavours. Try to avoid using distilled or softened water.
9. ADDING WATER TO COFFEE GROUNDS
To ensure all this effort hasn’t been wasted you need to ensure the water temperature being poured through your grounds is very hot, but not boiling hot! Ideally the temperature needs to be between 190 – 200 degrees.
10. DON’T WASTE THE TASTE
Now it’s time to sit back and enjoy that lovely cup of coffee. But don’t leave it too long otherwise you will have wasted all that effort. To ensure you get to enjoy the most from your cup of coffee you should drink it within 30 minutes of brewing it. If you are on the go, then a good quality thermos will retain the flavours and allow you to enjoy it at your leisure.
We hope you enjoy your perfect cup of coffee, please let us know what brand and blend you like…
We trawled the internet and have found 10 Things You Should Know About Water, some interesting facts and some just plain odd.
As you woke up this morning I bet you never considered how important water is to your daily routine. As you flush the toilet, clean your hands, brush your teeth, grab a cup of coffee and head off to work (with your bottle of water in the car), you may never have realised how much water has played a part in that small part of your daily routine.
Starting with the basics:
1) WATER IS ELEMENTARY
Your science teacher would be proud of you if you remember that everything in this colourful world of ours is made of atoms, and even more proud of you if you can remember the chemical name for water is H2O.
Here’s the science: The smallest particle of an element is an atom (Oxygen or Hydrogen for example). Molecules are formed by atoms joining together. A water molecule has three atoms: two hydrogen (H2) atoms and one oxygen (O) atom.
2) WHERE CAN YOU FIND WATER?
Unless you are living in a dessert you will probably agree that the Earth is a very watery place. However, have you ever wondered exactly how much water there is on and above this wonderful planet of ours? Well – here are a couple of statistics to soak in….
a) 71% of the Earth’s surface is covered by water
b) 96.5% of all the Earth’s water is in our Oceans
c) Scientists estimate that one inch of rain falling over an area of one square mile is equal to 17.4 million gallons of water
So we have plenty of it, and boy do we need it!
3) DID YOU KNOW?
Water is the only mineral that is found naturally on Earth in three forms; liquid, gas and solid and that over 90% of the world’s supply of fresh water is located in Antarctica!
4) THE WATER CYCLE
Water is constantly moving from one place to the next, in one form or another and this is known as the water cycle. Water exists in rivers, icecaps, lakes, glaciers, in the air, the ground (as moisture in the soil) and in aquifiers.
5) HOW MUCH WATER IS THERE IN YOUR BODY?
Water is so essential to our lives and it’s not surprising really when you realise that the average human body is really a skin wrapped sponge! The average adult body consists of around 60% water and is higher at around 75-78% for an infant.
Of course the composition of your body will vary due to gender and fitness levels as fatty tissue contains less water than lean tissue.
If you are bored and want to know roughly how much water is in your body (just in case you spring a leak) do this simple calculation:
Your Body Weight (lbs) x 60% (or 76% for an infant) = lbs of water in your body
To convert lbs to gallons just divide by 8.4!
So for example: 175 x 0.6 = 105lbs of water or 12.5 gallons
6) 2 LITRES A DAY WILL KEEP YOU HYDRATED
With all that water in our body you can understand why we start to feel grumpy and less productive when we get dehydrated. As a rule we should consume around 8 glasses or around 2 litres of good quality drinking water to avoid dehydration during the day. The amount you will need each day of course depends on many factors including the temperature and how much activity you are involved in.
7) HOW MUCH WATER DO WE USE?
In an average household we use quite a bit of water, for example:
5 min Shower: 25 to 50 gallons
Flush a toilet: 2 – 7 gallons
Brushing your teeth: 2 gallons
Hand washing dishes: 20 gallons
In fact if you were to break down your day into your own water cycle this is where your water is being used….of course this is based on an average household day!
30%: Toilet flushing
21%: Personal washing – baths and taps
12%: Personal washing – showers
13%: Clothes washing
8%: Washing up
8) ALMOST 95% OF YOUR WATER FOOTPRINT IS HIDDEN!
But that’s not where it ends; the household usage above demonstrates where our mains water goes. However, you may be surprised that nearly 95% of your water footprint is hidden. Where, you may ask? Well it’s hidden in the food you eat, the products you buy, the services you rely on and the energy you use.
9) SO ENJOY IT – DON’T WASTE IT!
So, if we are only drinking 4% of the water we use each day at home, let’s make sure that the water we do drink is of high quality, tastes great, is free from additives and so on…..hmm, now I wonder where you can find such a source?
Well, if you are stuck and want to learn more about the water that is available – we’ve found Martin Reise and yes – he is a water expert. Not just an expert though, in fact he is a Water Sommelier and currently sells one of the most expensive bottles of water in the world. His diamond edition costs $100,000 and has 650 white diamonds and 250 black diamonds on the bottle and is sold in LA.
10) WATER BARS
Fancy a tipple? If you are out at night and your local Eden Springs office is shut, where do you head to? A water bar of course!
The Sunday Times and Evening Standard have recently reported on Britain’s first water bar.
“Opening in Selfridges in London the bar, which will be located in the accessory hall, will serve a variety of water brands for those who want to enjoy the basic refreshment.” and “It is thought the flagship store will consult “water sommeliers” to put together the bar’s menu”
This refreshingly new concept is due to launch later in 2016.
We’re proud to be supporting Breast Cancer Now – the UK’s largest breast cancer charity who are dedicated to funding research into this devastating disease. Breast Cancer Now believe that if we all act now, by 2050, everyone who develops breast cancer will live.
A message from Breast Cancer Now:
We’re determined to stop women dying from breast cancer. By discovering the causes of the
disease, we’ll find ways to prevent it. By improving early detection and diagnosis, we’ll give everyone the best chances of survival. By developing effective new treatments for every type of breast cancer, we’ll make sure more women are treated successfully. And by learning to stop the disease in its tracks and control breast cancer that’s spread to other parts of the body, we’ll stop it taking lives.
Get involved by raising money at the London to Cambridge bike ride this Sunday 3rd July:
Starting in Pickett’s Lock in north London the London to Cambridge Bike Ride takes you 60 miles up through the Hertfordshire and Cambridge countryside finishing up on Midsummer Common in the heart of Cambridge.
You will be greeted with a festival like atmosphere filled with music, refreshments and a chance to have a well-earned massage.
So whether you’re an individual or part of a team, a pro or an enthusiast, grab your helmet and cycle to help raise vital funds for living saving breast cancer research.
We will be providing a special order of 1,700 sport bottles of Eden water to support the cyclists and the supporters on the day. Good luck all from the team here at Eden Kafevend – we hope you enjoy the water!
The modern employee sees employment as an ‘experience’ more than a ‘pay-check.’ They want to be offered choice in how, when and where they work. Many employees work independently as well as collaborating with others, they work at desks, on the move, between 9-5 and outside of these hours.
Companies and organisations who have adapted to meet the needs of the modern employee are prospering. By simply taking time to understand the employee mind-set and considering employee wellbeing you too can enhance creativity and boost productivity.
Undertake ‘random acts of wildness’ throughout the month. This June the Wildlife Trust are challenging people to find their inner wildness and to undertake ‘random acts of wildness’ throughout the month. These acts could include something as simple as making and wearing a daisy chain necklace, putting out a bird feeder in your garden or something more dramatic such as testing your survival skills and spending the night under the stars out in the wild.
There are many reasons why we should try and reconnect with nature and channel our inner wildness, not least because a study conducted by the University of Derby concluded that an increased connection with nature can result in greater feelings of happiness and wellbeing. Also spending more time outdoors is undoubtedly good for our health and fitness, and helps us to appreciate and therefore be more likely to help with the growing need for nature conservation. Lucy McRobert, the campaign manager for the 30 days wild initiative said “The results of our study show that taking part in 30 Days Wild makes people happier, healthier, and more connected to nature in the long term.”
Dr Miles Richardson, head of psychology at the University of Derby, who carried out the study said that the study results backed up the idea that a connection with nature could reduce demand on the NHS; “Even in urban areas, nature can provide a simple solution to complex problems.”
It’s easy to feel a complete disconnect with nature when sitting in an office, breathing in artificial air and surrounded by technology, but armed with the knowledge that experiencing nature is so beneficial, here are some ways in which to participate with 30 Days Wild from your office.
1.Hold Meetings outside
Escape from the stuffiness of the boardroom and arrange to engage in meetings in the fresh air instead. If there is nowhere suitable at your place of work then find a nearby park. Being outside in the fresh air and surrounded by greenery will give you an instant mood boost and encourage creativity. It is now widely accepted that children benefit from having lessons and learning outdoors, so it follows that adults will reap those same benefits too.
2.Use Biophilic Design
Biophilic design is the practice of using natural elements to enhance buildings. A global study into the impact of office design, which collected data from 7600 workers in 16 countries found that those who worked in spaces that incorporated green or other natural elements reported a 15% increase in wellbeing compared to other participants, and were 6% more productive, and 15% more creative overall. Ways in which you can easily incorporate biophilic design into your own office might be introducing plants (the more the better), relying less on artificial light, and painting walls natural colours.
3.Get back to nature with an office day out
Instead of the clichéd social events at work which normally include alcohol and dancing (and then, let’s face it, often embarrassment and regret the morning after), organise a day out somewhere green. The potential activities are endless, hiking, geocaching, den building and learning a woodland craft are to name but a few. This would undoubtedly promote good team building, would be a fun and healthy way to socialise all whilst connecting to nature.
It’s not too late to sign up for 30 Days Wild, sign up at wildlifetrust.org – 30 Days Wild for more ideas and try to incorporate some wildness into your personal life too-grrrrrr!!
Perk up your work with these 5 Must Get Productivity Apps for Business…
When searching for an app which will benefit your business and ultimately make your life easier, the sheer number available can be overwhelming. Facing so much choice can be off putting, and what starts out as a task designed to save you time and effort in the long run, can actually turn into an uphill struggle which can put you off completely.
Never fear, we have done the donkey work, and sifted through the hundreds of apps available to bring you our top five productivity apps which are guaranteed to make your working life easier!
Evernote gives you the ability to create digital notebooks for everything from managing your calendar and keeping track of your expenses to creating presentations. In order to take full advantage of everything this innovative app has to offer, add lots of notebooks, for example take pictures on your smart phone of notes you have jotted down during meetings, add them to a notebook and they will be easily accessible at a later date. Gone will be the days when you would have been frantically searching your desk drawers for that scrap of paper with all those important scribbling jotted on it. You can be smug in the knowledge that those oh so important notes are safely stored in your digital notebook! Thanks Evernote!
Letterspace is a fantastic note taking app which utilizes hashtags to organise your scribblings into a streamlined, easy to use interface. Superior editing features also make this a must for people in business. Antiquated shorthand will be a thing of the past with this clever app. Letterspace we salute you! #brilliant!
Humin, an indispensable networking app allows you to keep track of business contacts and connections. It remembers details such as how and where you met somebody, which means you don’t have to worry about remembering these details at a later date, or suffer an excruciatingly embarrassing meeting with a business contact who you ought to know but you just can’t quite remember why!
Humin also combines your contacts, dialing and voicemail in order to work out who your most important contacts are. Indispensable!
It has never been more important to protect your passwords and keep login details secure when there seems to be increasingly regular data leaks. 1Password is an absolute must have as it manages your web logins and other sensitive information in an incredibly user friendly package. This app will take away security anxiety and ensure that if you experience password amnesia you won’t have to go through the laborious task of resetting your login details.
bambam! Is an excellent project managing app which we think ranks among the best in its field.
We like this project management tool because it doesn’t have the complicated interface you get with the likes of MS Project. bambam is self-intuitive and has some great features that allow users to connect and share their project information, send messages to team members, upload files, track project timelines and basically collaborate better.
bambam is quick and easy to set up and is low cost. The flexibility and customisation functions are great. You really are in control of your projects with bambam and we particularly liked the instant messaging – allowing you to touch base on projects and share ideas.
Ever wondered how to build better customer relationships, well here’s 5 invaluable tips…
When it comes to building a successful and profitable business, making and maintaining good customer relationships is absolutely key. Forging excellent customer connections now will pay dividends in the future when your company receives recommendations and new business as a result of past positive interactions.
Consult our guide below to inspire you and your colleagues to strive for and benefit from developing good customer relations.
Network, network and network some more!
Good networking is crucial in business and developing and constantly creating new networks is a long term investment that requires hard work. Any contacts you have could be potential clients or lead you to new customers. Therefore your network could include anybody from existing colleagues right through to family friends and everyone in between. Adding value to relationships with your contacts will pay off and lead to business.
Positive and frequent communication.
Following on from the need to network, it is crucial for any thriving business to realise that in order to reap maximum reward from your network, communication has to be a regular thing. Customers, potential or existing won’t remember you next time if you fail to follow up after initial contact. It is imperative to stand out from your competitors so that when for example a contact is in need of what your business sells they remember you and what you have to offer. This can be achieved by sending out frequent newsletters for example, or by having regular events which these contacts can attend.
E-mail Campaigns are cheap and effective.
E-mail marketing is an extremely cost effective way of maintaining contact with your customers. For just a few pence per customer you can send news letters or carefully targeted campaigns that will ensure you stay fresh in their minds. For even better results, also use social media to engage your customers. Using social media is an excellent way to encourage and achieve regular interactions with consumers. The key to the success of having a strong social media presence as a business is that customers feel that they are having a more personal and two way relationship with you, so do invest in this.
Reward loyal customers.
Studies in business show that the most profitable customers are repeat customers. It is essential that as a business you ensure you are doing enough to encourage repeat business. To facilitate this you should stay in touch and offer something in return for their time and custom. Consider creating a loyalty scheme or organise events for existing customers to attend where they are made to feel valued. Be aware that if you fail to keep in touch with past and existing clients a competitor will!
Happy customers make excellent salespeople on your behalf.
If a customer is happy with your business and you have given them a great customer experience they are highly likely to sing your praises and recommend you to new and potential customers. These new customers will have been effectively generated for free meaning that time and energy invested in developing positive relationships is time well spent.
Remember – it is easier to look after your existing clients than to win new ones!